How We Treat Payment Data
Payment privacy starts with matching your account name to the wallet record you choose, not with collecting more than we need. When you use DANA, OVO, GoPay or QRIS, we may keep the transaction reference, time stamp, amount, account ID and support chat linked to that
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request so we can solve missing-credit cases and payment disputes. We do not ask for your wallet PIN, full device passcode or private QR app login. Access and eligibility depend on local law and are available only where local law permits. If a record is no
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longer needed for account operation, dispute handling or legal duties, we place it on a retention schedule instead of leaving it open-ended.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.